Our Approach

For our tenants it’s not about who we are but how we do things that is important. We’re here to consistently show you, not through words but through our actions, that Purplekey is a letting agent that will always listen, understand and strive to exceed your expectations.

We combine compassion and a disdain for mediocracy with a simple but all-encompassing desire to make your tenancy a happy one.

A rental property is a house that you want to make your home, regardless of the length of term. Home is the place where you feel safe, relaxed and as if you belong. Therefore you deserve to have any problems anticipated and resolved swiftly, with minimum or no disruption to you.

At Purplekey you matter, and it’s this client-focused mindset that makes us stand out.

Our key benefits to you as a tenant:

  • Dedicated agent
    You will have one, unique single point of contact throughout your tenancy. We know that this consistency of service maintains our high standards of care.

  • Flexible and accessible
    Your needs cannot be met by a strictly 9-5 operation. Therefore you will be able to speak directly to a member of our team to organise meetings and viewings outside standard business hours.

  • Swift and professional
    Any maintenance problems will be handled swiftly, using carefully selected contactors who abide by our high standards of service and quality of work.

  • We keep the conversation going
    Regardless of whether there is news about your issue or situation or not, we will always stay in touch, proactively communicating through your preferred method.

  • No extras and no surprises
    Without honesty there is no trust. Our fees are clearly stated against every property listing.

At purplekey we believe in treating clients as we would want to be treated, with respect; our client relationships outlast any contract.
" huge thank you for all your help and in future you will definitely be my first choice " Emanuel Fontoura
" I am thankful for his excellent service " Annie Jiang
" Steven is adept at finding good tenants and keeping them happy so that letting the property has been trouble free. " Robert C. 
" It has been an absolute pleasure living in the flat, it is in brilliant condition, comfortable and a great location. " Laura Marcus & Lewis Csizmazia